Fintech platforms outpace bank brokerages in new survey + MORE Apr 9th

Fintech companies are leading in client satisfaction compared with self-directed brokerages at traditional banks, a new report shows. A JD Power survey on investor satisfaction found fintechs aren’t just winning on consumer satisfaction but are also perceived to be more innovative and equally trustworthy as traditional banks.

It found Wealthsimple ranked the highest in overall satisfaction among DIY investors with a score of 708 out of 1,000 points, followed by Questrade with 661 points. Self-directed brokerages from the six major banks ranked lower, with BMO InvestorLine coming in last with 585 points, not too far from Scotia iTRADE with 599 points.

Meanwhile, Edward Jones topped the list among advised investors with a satisfaction score of 726 points, followed by ATB Wealth and Raymond James, the report showed.

Digital investing fuels shift to human advice

Mike Foy, managing director of wealth intelligence at JD Power, said the survey reveals risks and opportunities for fintechs and traditional banks…

How do I know if I’m receiving the correct amount of CPP?

—Flora

Most people who work in Canada between ages 18 and 65 will have some entitlement to the Canada Pension Plan (CPP). Employees and their employers make payroll contributions to the pension. Self-employed people contribute the employee and employer portion when they file their tax returns. 

Requesting a Statement of Contributions

You can request a history of CPP contributions from Service Canada online using your My Service Canada Account (MSCA), Flora. 

If you have worked only in Québec, currently live in Québec, or you live abroad but your last province of residence was Québec, you can request a Digital Statement of Participation from Retraite Québec My Account. The Québec Pension Plan (QPP) program is the provincial equivalent of the CPP in Québec. 

These statements provide a historical summary of your CPP/QPP pensionable earnings and contributions, as well as an estimate of your retirement pension…

Nearly 7 in 10 Canadian women (69%) say they’d make different financial decisions if they could go back in time, according to new research from Meridian. And for women in their late 20s to mid-40s, the years where money decisions start to compound, the level of regret is even greater.

If that’s a stat that stops you in your tracks, consider it a gift. It’s a chance to learn from the older generation’s hard lessons before they become your own.

So what exactly are Millennial women wishing they’d done differently—and how can Gen Z get ahead of it now?

Starting sooner changes everything

If there’s one regret that comes up again and again, it’s this: starting too late.

“The biggest regret is waiting too long to start investing… that’s really being driven by not having the confidence and the knowledge early days when you start working,” says Dilys d’Cruz, Senior Vice-President of Retail & Wealth at Meridian Credit Union.

It’s not laziness, it’s hesitation…