Debt collection in Canada: What collectors can and can’t do + MORE Dec 15th

In 2024, Canadians lost a jaw-dropping $638 million to fraud, according to the Canadian Anti-Fraud Centre (CAFC). That’s already a hefty $60 million more than losses reported the previous year, but the true total is likely much, much higher—experts at the CAFC say that less than 5% of scams are ever reported.

What we do know, however, is the type of fraud reported most often in Canada: identity fraud. To pull this off, criminals use phishing scams and other ruses to trick Canadians into revealing personal and financial information. Depending on what they find out, scammers could impersonate you, charge purchases to your credit card, apply for a loan and/or mortgage in your name, drain your bank accounts, and more.

It’s also becoming harder to identify scams. Some fraudsters now use artificial intelligence (AI) technology to create highly convincing audio and video “deepfakes” using Canadians’ voices and faces. AI tools are also helping criminals target exponentially more people at once, making scams harder to avoid…

GIC comparison tool

Find the best and most up-to-date GIC rates in Canada using the comparison tool below. Plus, use the filters to assess your estimated rate of return based on the size of your balance.

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Highest GIC rates in Canada

Banks, credit unions, trust companies and discount brokerages all offer GICs. Below, you’ll find the best rates available from a variety of financial institutions, including credit unions and Canada’s Big Six banks. The rates listed are for non-redeemable GICs held in non-registered accounts—the most popular type of GIC in Canada…

When bills go unpaid, that’s when the calls from creditors can start. At home, at work, by phone or mail—they’ll reach out in every way they can to get you to pay.

Debt collectors are obligated to follow specific rules about how they make contact and what information they can request; however, many Canadians aren’t sure where the line is between legal collection practices and harassment.

Knowing these rules and what rights you have can turn a stressful situation into something you can handle with confidence. In this article, we’ll explain what debt collectors are allowed to do, red flags to watch out for, and steps you can take to protect yourself.

Why debt collectors are calling you

If a debt collector is contacting you, it usually means your account has passed the stage where the original lender can recover the money themselves. In Canada, creditors such as banks, credit card companies, and utilities typically begin with their own internal collections department when payments are missed…