Canada has several major banks and many schedule II banks – but with rates and plans all over the map, it’s difficult to know where to bring your business. Our aim is to help you navigate Canada’s banking options to discover which one suits your needs best.
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A Financial Futureland Jun 26th
Personal finance is a constantly changing landscape in Canada as banking moves away from the branch and lenders find themselves amid the technology arms race. From everyday banking apps to new ways to use credit card points – are you ahead of the curve?
This week, we’ve explored the changes.... More »
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Top 100 dividend stocks in Canada
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The best GIC rates in Canada for 2025 + MORE Jan 19th
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Find the best and most up-to-date GIC rates in Canada using the comparison tool below. Plus, use the filters to assess your estimated rate of return based on the size of your balance.
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MoneySense is an award-winning magazine, helping Canadians navigate m.... More »
The best TD credit cards in Canada in 2025 Apr 5th
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MoneySense is an award-winning magazine, helping Canadians navigate money matters since 1999. Our editorial team of trained journalists works closely with leading personal finance experts in Canada. To help you find the best financial products, we compare the offerings from over .... More »
The best high-interest savings accounts in Canada for 2024 Feb 5th
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The best high-interest savings accounts in Canada for 2024
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Is YOUR Bank a Customer Service Winner?
– ratesupermarket.ca
What makes for a satisfied Canadian banking customer? According to The Canadian Retail Banking Customer Satisfaction Study, no-fee banking tops the list. The survey, now in its ninth year, was released this week by JD Power and Associates. In it, customers were asked to rank their level of satisfaction with their lender. The winner? No-fee giant Tangerine was top scorer with 836 out of 1000, with PC Financial in second at 782.
Among the “Big 5″ banks, TD Canada Trust was ranked highest with 736 points, for the 9th year in a row. JD Power says the company’s quality and satisfaction measurements are based on responses from millions of consumers annually.
The study also examined what features and services led customers to stay with their current financial institutions. Here is the breakdown.
Customers Still Want Face-to-Face Interaction
Despite the word’s digital evolution, the survey found a good portion of satisfaction is still based on personal service, including in-person and contact centre interaction, via phone, email and online chat…
Is YOUR Bank a Customer Service Winner?
– ratesupermarket.ca
What makes for a satisfied Canadian banking customer? According to The Canadian Retail Banking Customer Satisfaction Study, no-fee banking tops the list. The survey, now in its ninth year, was released this week by JD Power and Associates. In it, customers were asked to rank their level of satisfaction with their lender. The winner? No-fee giant Tangerine was top scorer with 836 out of 1000, with PC Financial in second at 782.
Among the “Big 5″ banks, TD Canada Trust was ranked highest with 736 points, for the 9th year in a row. JD Power says the company’s quality and satisfaction measurements are based on responses from millions of consumers annually.
The study also examined what features and services led customers to stay with their current financial institutions. Here is the breakdown.
Customers Still Want Face-to-Face Interaction
Despite the word’s digital evolution, the survey found a good portion of satisfaction is still based on personal service, including in-person and contact centre interaction, via phone, email and online chat…
