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Mark Kalinowski’s dad fell for a classic travel scam. “Someone called one day and said, ‘Hey, good news, you won a trip to Florida. It’s all paid for. Just pay that $200 upfront holding fee,’” Kalinowski recalled from his home in Calgary. “He’s like, ‘Oh yeah, let me give you my credit card.’”
His dad didn’t sweat the loss, which occurred over a decade ago. But since then, the stream of travel scams has become a flood, posing pitfalls that range from fake websites to phishing emails, phoney vacation listings, and hacked loyalty points.
The Association of Canadian Travel Agencies and Travel Advisors, along with other industry groups abroad, has warned about a proliferation of scam and fraud attempts over the past several years as artificial intelligence tools expand the range of criminal opportunities.
Online travel giant Booking.com said in 2024 that AI had fuelled an increase in travel scams of between 500 and 900% over the previous 18 months. That same year, Flight Centre Canada told The Canadian Press it worked with Google and other search engines to take down more than 200 fraudulent listings on impostor websites in just one month after the search results began appearing in online queries for the travel agency…
