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From 2010 to 2019, Colliers—a commercial real estate company that employs 2,500 employees in Canada alone—held its annual Colliers Service Excellence Awards.

A panel of judges rewarded select employees for their outstanding work across the marketing, research, IT, HR, finance and accounting departments with a monetary perk (cash or credit towards vacation time), company recognition, and bragging rights. It was so competitive that some employees called it the “Colliers Oscars.” 

But after its near-decade run, the Toronto-based company wanted to refresh its employee recognition program. Amy Clark, Colliers’s senior vice president of people services for North America, says the awards started to “feel outdated and stale.”

RELATED: Would You Tell Your Boss How You Really Feel About Work? That’s the Point of ‘Stay Interviews’

Feedback from Colliers’s employee engagement survey suggested there wasn’t enough transparency when it came to how people were nominated for awards, or what behaviour was recognition-worthy…

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