Banking in Canada can be a murky subject – one that we hope to shed some light on with a series of highly informational articles.
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The best GIC rates in Canada for 2024 Jul 23rd
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The best GIC rates in Canada
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Canadian Car Sales on Road to Record High Oct 28th
Low interest rates and longer loan terms have fueled record auto sales in Canada, but the resulting run-up in auto loans could pose risks to the country’s banks and economy..... More »
Banks in Turkmenistan halt hard currency sales as economy suffers from drop in energy prices + MORE Jan 12th
ASHGABAT, Turkmenistan – Banks in the natural gas-rich Central Asian nation of Turkmenistan have halted hard currency sales as the economy shows signs of struggling amid falling global energy prices.
Employees at banks in the capital, Ashgabat, told customers Tuesday that the ban on the sale o.... More »
Do you need mortgage life insurance? Sep 22nd
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I am a single, 70-year-old with a reasonable mortgage of $115,000. I have no family and no dependants. I find that the life insurance on my mortgage is too expensive. Do I need mortgage life insurance anyway? What for?
—Katerina
What is mortgage life insurance?
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Are low interest rates doing more harm than good? Jul 16th
Mark Carney was oddly framed by TV cameras when he made his hasty post-Brexit address the morning after the United Kingdom voted to leave the European Union. Standing behind a lectern, but in front of an open doorway, the governor of the Bank of England appeared as though trapped inside a box. It wa.... More »
Is YOUR Bank a Customer Service Winner?
– ratesupermarket.ca
What makes for a satisfied Canadian banking customer? According to The Canadian Retail Banking Customer Satisfaction Study, no-fee banking tops the list. The survey, now in its ninth year, was released this week by JD Power and Associates. In it, customers were asked to rank their level of satisfaction with their lender. The winner? No-fee giant Tangerine was top scorer with 836 out of 1000, with PC Financial in second at 782.
Among the “Big 5″ banks, TD Canada Trust was ranked highest with 736 points, for the 9th year in a row. JD Power says the company’s quality and satisfaction measurements are based on responses from millions of consumers annually.
The study also examined what features and services led customers to stay with their current financial institutions. Here is the breakdown.
Customers Still Want Face-to-Face Interaction
Despite the word’s digital evolution, the survey found a good portion of satisfaction is still based on personal service, including in-person and contact centre interaction, via phone, email and online chat…
Is YOUR Bank a Customer Service Winner?
– ratesupermarket.ca
What makes for a satisfied Canadian banking customer? According to The Canadian Retail Banking Customer Satisfaction Study, no-fee banking tops the list. The survey, now in its ninth year, was released this week by JD Power and Associates. In it, customers were asked to rank their level of satisfaction with their lender. The winner? No-fee giant Tangerine was top scorer with 836 out of 1000, with PC Financial in second at 782.
Among the “Big 5″ banks, TD Canada Trust was ranked highest with 736 points, for the 9th year in a row. JD Power says the company’s quality and satisfaction measurements are based on responses from millions of consumers annually.
The study also examined what features and services led customers to stay with their current financial institutions. Here is the breakdown.
Customers Still Want Face-to-Face Interaction
Despite the word’s digital evolution, the survey found a good portion of satisfaction is still based on personal service, including in-person and contact centre interaction, via phone, email and online chat…
